Frequently Asked Questions
Custom Wallpaper by Colourcraft Ink is a true web to print business. As soon as you send us your order and it has been checked your wallpaper is ready to print. The majority of our orders are printed and shipped within 5 –7 business days.
As a parent, is the ink used in your wallpaper safe for my child and the environment?
Is the self-adhesive glue environmentally safe?
What surfaces can I wallpaper?
I’m not sure of my wall has been primed or painted with a repellent paint?
How easy is the Installation & Removal process?
Is Customer Wallpaper an Australian Business?
Do you offer an installation service?
Can I store my wallpaper once it has been removed?
Does Custom Wallpaper offer a guarantee or refund policy?
Does wallpaper require any special maintenance?
How do I measure my wall correctly?
If I want to crop my photo can this part be printed only?
Is my image high resolution or good enough quality for wallpaper?
Is there any mess left behind when I remove the wallpaper?
What is Peel and Stick (self-adhesive) Wallpaper?
What is the best type and size of files that can be used?
What is the estimated delivery time of wallpaper?